Please read these Terms and Conditions. They are intended to avoid misunderstandings, and provide clarification in the unlikely event of a dispute. If you use the services of Write House you confirm that you have read and agree to them.



1) Confirmation of a project
Before Write House commences a project written confirmation will be required that you are commissioning the services of Write House & you agree to the fee payable.

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2) The contract
Should you be hiring the services of Write House to work on behalf of any third party organisation, company or group of individuals other than yourself alone, you confirm that you are authorised to hire the services of Write House on their behalf.

If you hire the services of Write House on behalf of a marketing agency to work for the agency on a project for one of your clients, a contract will exist only between me and the agency, and not between Write House and the agency's client.

You agree to indemnify Write House against any claim for compensation or damages brought about as a direct or indirect consequence of the work that Write House does for you and/or your organisation.

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3) Our fee
Write House prefers to charge a fixed fee to cover its services from start to finish.

Unless otherwise agreed, Write House fees include attending a briefing (if deemed necessary), writing and submission of the first draft, discussion, evaluation and integration of up to two sets of revisions, submission of final draft.

However, please note that revisions based on a change in the project made after the first draft is submitted may incur an additional fee.

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4) Your satisfaction
Write House wants you to be totally happy with the work done. (Indeed, the vast majority of Write House projects run very smoothly, and the majority of clients come back for more work).

However, writing is not an exact science. Judgment and assessment can be subjective. Misunderstandings can happen.

So if you see something you are not happy with, for any reason, please discuss it with us and we will do our utmost to resolve your concerns.

However, if you have given Write House what we both agree to be proper opportunity to address your concerns - based on a reasonable and collaborative working relationship, and a minimum of two further drafts - and you still consider that the work that I have submitted does not meet your brief, the contract between us will be cancelled, and no payment will be due.

This is entirely without prejudice, and no liability or admission of failure or inability to complete the contract on Write House’s part is implied.

In such circumstances, Write House  will retain the copyright for everything that has been written or created for you, and you will undertake to make no use whatsoever of any material in any draft which Write House has prepared for you.

You also agree to absolve Write House of all responsibility for any loss of income or for any costs or damages suffered by you or by any third party as a result of any delay.

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5) Payment terms
Write House will invoice you either following submission of the second set of amendments, or within 5 working days of submitting an earlier draft to you, if Write House has not received comments or amendments, under which circumstances, Write House will assume that you have accepted the copy as it stands.

Unless previously agreed otherwise, invoices will be sent electronically, and are payable within 30 days of receipt.

Under exceptional circumstances, Write House reserves the right to seek a proportion of the fee to be paid in advance of starting work on your project. The balance will be due within 30 days of my final invoice.

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6) Late Payment
Write House is a signatory to the UK Government's Better Payment Practice Code.

All Write House invoices will be payable within 30 days of receipt. If payment is not received within this period, Write House reserves the right to charge interest in line with the amended late Payment of Commercial Debts (Interest) Act, incorporating European directive 2000/35/EC.

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7) Cancellation
If a project is cancelled after written confirmation has been received, but before the first draft has been submitted a cancellation fee of 50% of the total agreed fee will be due.

If it is cancelled after the submission of the first draft, the agreed fee will be payable in full.

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8) Non-disclosure and confidentiality agreements
Whilst Write House is happy to sign whatever confidentiality or non-disclosure agreements you or your organisation deem necessary, you agree to indemnify Write House against any action whatsoever by you or a third party, associated with the accidental disclosure or loss of this information.

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9) Copyright
Write House will assign copyright of all materials that I write to you following full payment of all fees due.

Write House reserves the right to use selected extracts of work for self-promotion or advertising purposes unless specifically forbidden to do so by a confidentiality or non-disclosure agreement.

If, as part of your brief to Write House, you include materials written by someone else, Write House will make every effort to ensure that it does not inadvertently breach their copyright. However, you confirm that you are authorised to send Write House the material for my use either as reference material or to form part of a new piece of work, and you indemnify Write House against any action arising, directly or indirectly, as a result of use of this content.

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10) Errors and literals
Write House will do its utmost to ensure that all materials supplied to you are free of literal and spelling errors. However, you agree that you are responsible for final proofreading, and indemnify Write House against any costs arising from the appearance of such errors in any printed or published form.

While Write House makes every attempt to make sure that its work complies with the law, it is your responsibility to submit all copy for legal review.

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Write House

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Write House is a registered trading name of Waldron Enterprises.